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I called up support and was told by the executive that it’s my responsibility to check if the agent was assigned or not and I need to call up if I don’t see agent assigned. As a Delivery Partner at Swiggy, you earn money for each order you deliver to millions of customers in 45+ cities across India. I have done hundreds of orders if not thousands with Swiggy, and almost all were good. Ok so I order egg curry and roti from R.K eggtry and when I received my order only egg curry came and no Roti so I called the restaurant and they said they are out of stock. Avail fresh meat delivery and alcohol delivery in select cities. Swiggy Food & Drink. - Find top restaurants and stores in your city. I mean you could also use the desktop website to order but the app is a much better option! Again I waited for 40 mins and called up and came to know that it was still not assigned and they donot have any agents available. I get reply that it’s Swiggy’s fault not ours that they didn’t take it off on their website ok so I call Swiggy and I talk to the representative and he is telling me nothing he can do besides give me credit my money back for the roti so I asked him what am I supposed to do at 12am with egg curry without a roti and he tells me to order it from another restaurant and wait another 50 minutes. There has been a lot of improvements on this app ever since and one huge upgrade I’ve felt personally is the chat experience.
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